Shipping Policy

Shipping Rates and Delivery Estimates

DEA STILOSA is pleased to offer FREE worldwide shipping to all our customers. We offer courier service using FedEx, UPS or DHL Express with tracking information.

Shipping time will vary depending on which warehouse your order will be dispatched from. It will take 1-2 business days to process the order and the average delivery time will be as follows:

North America
USA: 2-5 Business Days
Canada: 2-5 Business Days

Europe
Belgium: 1-2 Business Days
France: 1-2 Business Days
Germany: 1-2 Business Days
Ireland: 1-2 Business Days
Italy: 1-2 Business Days
Luxembourg : 1-2 Business Days
Netherlands: 1-2 Business Days
Norway: 1-2 Business Days
Portugal: 1-2 Business Days
Spain: 1-2 Business Days
Sweden: 1-2 Business Days
Switzerland: 1-2 Business Days
United Kingdom: 1-2 Business Days

Middle East
Qatar: 2-5 Business Days
Saudi Arabia: 2-5 Business Days
UAE: 2-5 Business Days

Asia
Hong Kong: 2-5 Business Days
Japan: 2-5 Business Days
Russia: 2-5 Business Days
Singapore: 2-5 Business Days
South Korea: 2-5 Business Days
Taiwan: 2-5 Business Days

Oceania
Australia: 2-5 Business Days
New Zealand: 2-5 Business Days

However, please be advised that a general shipping time range is provided in order to account for fluctuations due to various logistics and customs issues that are outside of our control.

With our express courier shipping service, we will try our best to deliver your products as early as possible. However, please understand that delivery delays can occasionally occur.

Shipment Confirmation and Order Tracking

When your order is processed, you will receive an email with tracking information.

Customs, Duties and Taxes

Customs operations are handled by DEA STILOSA together with the selected freight provider customs agency for shipments outside Europe.

Any documentation needed will be provided by DEA STILOSA to have the package cleared if necessary. Vendors that we partner with have 10+ years of experience with international deliveries and thousands of international buyers. Therefore, we can guarantee fast and smooth delivery.

However, DEA STILOSA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

DEA STILOSA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier using your tracking number or our support team directly at support@deastilosamilano.com to file a claim. Please save all packaging material and damaged goods before filing a claim.